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Why Choose Wellcare?

As a registered NDIS service provider operating across New South Wales and Queenslandd, Wellcare is fully qualified to deliver tailored Individualised Living Options (ILO) support. Our approach is deeply person-centred, ensuring that every service is shaped around the unique needs, goals, and preferences of each participant.

The Wellcare  team works closely with participants and their support networks to understand what matters most—then builds a dedicated support team around them. We offer a range of flexible living arrangements across various locations in NSW and Queensland, giving you the freedom to choose a setup that truly feels like home.

Flexible Living with Individualised Living Options (ILO)

Individualised Living Options (ILO) offer a modern and flexible alternative to traditional NDIS Supported Independent Living (SIL). While ILOs have been successfully implemented in Western Australia for many years, they represent a relatively new and evolving approach in New South Wales.

The ILO journey begins with a formal Exploration and Design phase, where the most suitable living arrangement is identified in close collaboration with the participant and their family. This process ensures that the supports are tailored to the individual’s goals, preferences, and lifestyle. Registered ILO services are developed through in-depth consultation with the participant to ensure their needs are met. If the chosen support staff or living arrangement does not align with the participant’s expectations, we will work with you to review and redesign the setup—ensuring it remains person-centred and responsive.

Image by Eugene Chystiakov
Image by Savelie Antipov
Image by Jon Tyson
Waiting at Bus Stop

NDIS Individualised Living Options (ILO)

Tailored living arrangements that suit your goals, preferences, and lifestyle.

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