These Terms govern all access to and use of WellCare Support Services’ website by clients, their families, support coordinators, and anyone else who will be mentioned in these Terms collectively as ‘you’. By browsing or using this site, you agree to follow these terms.

 

WellCare Support Services is a registered NDIS provider located in Australia, which offers services including Supported Independent Living (SIL), Short-/Medium-Term Accommodation (STA/MTA), Individualised Living Options (ILO), High-Intensity Daily Support, and Community Participation. We may also provide a private portal for staff or new employee onboarding. 

 

Please use the site only for lawful, personal purposes; do not upload viruses or abusive content, or attempt unauthorised access. You may be required to create an account for certain features (e.g., staff onboarding or client portals), and you are responsible for all activity under your account.

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Intellectual Property
All content on this website (text, images, logos, and graphics) is the property of WellCare Support Services or used with permission and is protected by copyright and other intellectual property laws. You are granted a limited licence to view and download material only for your personal, non-commercial use. You must not copy, reproduce, or distribute any content without permission in any form; failing to do so might result in legal action.

 

Accuracy and Advice

We strive to keep the information on our website accurate and up to date, but we cannot guarantee that all content is complete, current, or error-free. The material provided is for general informational purposes only and should not be taken as a substitute for professional advice. You should exercise your own judgment and seek professional guidance where necessary.

 

Links and Third-Party Content

The site may contain links to external resources. These links are provided “as is” for your convenience and to provide a better user experience. WellCare Support Services does not control the content of third-party sites, and listing a link does not imply endorsement. We make no representations about the accuracy or legality of material on linked sites, and we expressly disclaim liability for any third-party content or services you access via these links.

 

Bookings and Referrals

If you submit a service booking, inquiry, or referral form through the site, it is only an initial request. WellCare will review your submission and contact you to confirm availability. Completing a form does not guarantee placement or funding approval. We reserve the right to accept or refuse requests based on eligibility or capacity.

 

Disclaimers of Liability

WellCare Support Services is not liable for any damages or losses (including indirect or consequential loss) that arise from your use of the website or reliance on its content. This includes losses from interrupted service, data corruption, errors, or any malfunction of the site. In particular, we provide no warranty that the site will be uninterrupted or free of errors, and we will not be responsible for any losses caused by viruses or harmful code obtained through using this site.

 

Indemnity

By agreeing to these Terms and Conditions, you agree to indemnify WellCare Support Services against any third-party claims, losses, or expenses that arise from your violation of these Terms or from misuse of the website.

 

Changes to Terms

We may update these Terms at any time by posting a revised version on this page. Users are encouraged to review this page periodically to stay informed about any changes. Your continued use of the site after updates will be deemed acceptance of the revised Terms.

 

Governing Law

These Terms are governed by the laws of New South Wales, Australia. By using the site, you agree that any disputes will be resolved under New South Wales law, and you submit to the non-exclusive jurisdiction of the NSW courts.